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Full Commercial Support


Full Commercial Support
Starter Pack Support Full Support Partnership Support
Call Response Latency 24 Hours 8 Hours 1 Hour
Support Hours 7 X 24 7 X 24 7 X 24
Number of supported calls 7 Unlimited Unlimited
StreamHorizon Staff Accessibility Email Phone and Email Phone and Email
Access to StreamHorizon source code? No Yes Yes
Named Contacts 0 1 1
Phone Conferences & Online Meetings No Yes Yes
Software Versions Supported Latest version only Two latest versions All
Consultation N/A 2 Hours 4 Hours
Feature Requests N/A N/A Monthly reviewed
Annual Price Contact Us Contact Us Contact Us

Customization/Plugin Development

StreamHorizon is a highly customizable platform. We can help you extend it and customize it specifically for your needs.

Consulting

Our most experienced engineers will help you design and deliver Data Processing & Data Integration solutions to fit your needs.

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Training

We provide web based training to our existing and potential clients who wish to learn more about utilisation of the StreamHorizon Data Processing Platform.

Web based training is agreed and scheduled upon request and is tailored to suit clients business needs.

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Optimizing deployments for high throughput

We can help you optimize your StreamHorizon deployments for high-throughput and efficient use of hardware resources.

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Development & Troubleshooting Assistance

StreamHorizon is one of the simplest and most intuitive Data Processing (ETL) platforms available.

If you still prefer us to provide you with step by step guidance in installation, setup and configuration of StreamHorizon we will be happy to assist you.

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